Privacy Policy for Crowd Factory, a Marketo company

Privacy Policy

We respect your privacy and will not sell your data to other companies for marketing purposes.  We use tracking software on our site from Google, like everyone else does, that does useful things like measure our advertising performance through to conversions on our website.  This information helps us to make our website more effective, and enables us to help you accomplish your goals when using our site.

DMCA Policy Notice for Claims of Intellectual Property Violations

If you are a copyright owner or agent thereof and believe that User Content infringes upon your copyright, please submit notice, pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512(c)) to our Copyright Agent with the following information:

1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;

2. a description of the copyrighted work that you claim has been infringed;

3. the URL of the location containing the material that you claim is infringing;

4. your address, telephone number, and email address;

5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Our Copyright Agent can be reached as follows: By mail: Copyright Agent Crowd Factory, Inc. 333 SW 5th Avenue Suite 300 Portland, OR 97204 By phone: (503) 334-1570 By email: copyright-agent [at] crowdfactory.com

Please note that attachments cannot be accepted at the email address for security reasons. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed. Safe Harbor Privacy Policy As a general matter, Crowd Factory does not request personal information from its customers or their end users. You are not required to tell Crowd Factory who you are or reveal any information about yourself. Our servers may collect IP addresses or other anonymous IDs without any other reference to the end user and report aggregated usage statistics. In the event that some information may be collected that is deemed personal data, this Safe Harbor Privacy Policy (the "Policy") sets forth the privacy principles that Crowd Factory follows with respect to personal information transferred from the European Union (EU) to the United States.

SAFE HARBOR The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal information transferred from the EU to the United States. Consistent with its commitment to protect personal privacy, Crowd Factory adheres to the Safe Harbor Principles. SCOPE This Safe Harbor Privacy Policy (the "Policy") applies to all personal information received by Crowd Factory in the United States from the EU, in any format including electronic, paper or verbal. DEFINITIONS For purposes of this Policy, the following definitions shall apply:

"Agent" means any third party that collects or uses personal information under the instructions of, and solely for, Crowd Factory or to which Crowd Factory discloses personal information for use on their behalf.

"Personal Information" means any information or set of information that identifies or is used by or on behalf of Crowd Factory to identify an individual. Personal Information does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public personal information.

PRIVACY PRINCIPLES The privacy principles in this Policy are based on the Safe Harbor Principles.

NOTICE: Where Crowd Factory collects Personal Information directly from individuals in the EU, it will inform them about the type of Personal Information collected, the purposes for which it collects and uses the Personal Information, and the types of non-agent third parties to which Crowd Factory discloses or may disclose that information, and the choices and means, if any, Crowd Factory offers individuals for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to Crowd Factory, or as soon as practicable thereafter, and in any event before Crowd Factory uses or discloses the Personal Information for a purpose other than that for which it was originally collected. Where Crowd Factory receives Personal Information from other entities in the EU, it will use and disclose such Personal Information in accordance with the notices provided by such entities and the choices made by the individuals to whom such Personal Information relates.

CHOICE: Crowd Factory will offer individuals the opportunity to choose (opt-out) whether their Personal Information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Crowd Factory will provide individuals with reasonable mechanisms to exercise their choices with respect to their Personal Information.

DATA INTEGRITY: Crowd Factory will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Crowd Factory will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete, and current.

TRANSFERS TO AGENTS: Crowd Factory will obtain assurances from their agents that they will safeguard Personal Information consistently with this Policy. Examples of appropriate assurances that may be provided by agents include: a contract obligating the agent to provide at least the same level of protection as is required by the relevant Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification by the agent, or being subject to another European Commission adequacy finding. Where Crowd Factory becomes aware that an agent is using or disclosing Personal Information in a manner contrary to this Policy, Crowd Factory will take reasonable steps to prevent or stop the use or disclosure.

ACCESS AND CORRECTION: Upon request, Crowd Factory will grant individuals reasonable access to Personal Information that it holds about them, if any. In addition, Crowd Factory will take reasonable steps to permit individuals to correct, amend, or delete Personal Information that is demonstrated to be inaccurate or incomplete.

SECURITY: Crowd Factory will take reasonable precautions to protect Personal Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

ENFORCEMENT: Crowd Factory will conduct compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Crowd Factory determines is in violation of this Policy will be subject to disciplinary action up to and including termination of employment.

DISPUTE RESOLUTION: Any questions or concerns regarding the use or disclosure of Personal Information should be directed to Crowd Factory at the address given below. Crowd Factory will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy.

LIMITATION ON APPLICATION OF PRINCIPLES Adherence by Crowd Factory to these Safe Harbor Principles may be limited (a) to the extent required to respond to a legal or ethical obligation; and (b) to the extent expressly permitted by an applicable law, rule or regulation.

CONTACT INFORMATION Questions or comments regarding this Policy should be submitted to the following person by mail as follows: Privacy [at] crowdfactory.com or Crowd Factory, Inc. Attn. Privacy Policy 333 SW 5th Ave, Suite 300 Portland, OR 97204

CHANGES TO THIS SAFE HARBOR PRIVACY POLICY This Policy may be amended from time to time, consistent with the requirements of the Safe Harbor Principles. A notice will be posted on Crowd Factory's web page (www.crowdfactory.com) for sixty (60) days whenever this Safe Harbor Privacy Policy is changed in a material way. EFFECTIVE DATE: July 1, 2008